Thank you for choosing
the Frankever Switch

Welcome to the installation guide for your Frankever Switch. Follow these steps to ensure a smooth setup process.

You’ve taken the first step toward making your home smarter and safer.

We want setting up to be as easy as possible but if you’re finding yourself in need of help, our outstanding human customer care is for you through the following channels:

Toll-free number 866 966 2272
International number 702 487 9770
support@ezlo.com
support.ezlo.com

Our Customer Care team is available seven days a week between 6AM and 10PM CST/EST.

Device Specifications

1. Product Introduction

1.1 Indicator description

The Switch has two indicators.

Large indicator, the RGB paddle light. Shows whether the light the Switch controls is on or off.
• Blue: the light is on
• Red: the light is off

Small indicator, the corner LED. Shows what the Switch is doing on Bluetooth and Wi-Fi. See 1.2.

• The lighting fixture controlled by the switch must not exceed 800 watts.
• The switch is designed only for use with permanently installed lighting fixtures.

1.2 Setup and connection indicator

These six patterns show what the device is doing while you connect it, and afterwards. Each strip below covers three seconds.

Reading the indicator

1.3 Your device updates itself the first time it connects

The first time the device reaches your Wi-Fi network, it downloads and installs a software update. The MiOS App shows the update running and tells you when it has finished.

• There is no separate indicator pattern for updating. Follow the update in the app.
• Until the update has finished, the indicator may not behave as described in 1.1 and 1.2.
• Wait for the app to confirm that the update is complete before you use the device.
• Keep the power on at the breaker while the update runs.

1.4 Button functions

• Press and release the main paddle to turn the switch on or off.
• Double-click the main paddle to turn the RGB light on or off.

1.5 Restoring factory state

Use the MiOS App to factory reset the device. You can also remove the device from the devices list in the MiOS App. See the Troubleshooting section below.

2. Installation

2.1 Tools you need

• Screwdriver
• Pliers
• Electrical tester

2.2 Removing the faceplate

Insert a flathead screwdriver in the recessed hole on the bottom of the plate and turn the screwdriver counterclockwise.

2.3 Combined 2-gang and 3-gang switches

• The side angle of the sheet metal can be disassembled.
• 2-gang or 3-gang switches can be seamlessly connected, which fully conforms to the size of the home switch box.

Before you begin

• The device can replace existing single-pole light switches, NOT 3-way.
• Make sure your home has a neutral wire in the wall where you want to install it. If your house was built or remodelled before the mid-1980s you may not have a neutral. Try another location or call an electrician for help.
• Check the Wi-Fi signal on your phone at the spot where you will install the device. It only works on the 2.4 GHz band.
• Keep your mobile device close until setup is complete.

Step 1: Turn the power OFF

WARNING! Risk of electric shock. Incorrect installation could be dangerous or illegal. Multiple breakers or fuses may need to be turned OFF for safe installation. Please call a professional electrician if you are unfamiliar or uncomfortable with electrical work.

Shut OFF the power to the light switch you are replacing at the circuit breaker or fuse box.

Step 2: Find the neutral wires

Remove the cover plate from the existing switch. Use a voltage tester to test BOTH sides of the switch. You may need to turn OFF more than one circuit breaker or fuse.

Unscrew the existing switch and gently pull it out of the wall. Look for the neutral wires, usually white. You need these to install the device. Continue ONLY if you have the neutral wires.

Note: you may have a different colour and number of neutral wires than shown.

Use a voltage tester to check that there is no power in the neutral wires from neighbouring circuits. If necessary, shut OFF additional circuits until no voltage is found. Then unscrew the wire nut connecting the neutral wires.

Step 3: Find the ground wires

Look for the ground wires, usually green or solid copper, and unscrew the wire nut connecting them.

Note: your existing wires may be in different locations than shown. Never label wires while the power is turned on.

Step 4: Find and label the line and load wires

Step 5: Connect the wires

IMPORTANT: make sure the power is turned OFF before you proceed. Your existing wires may have different colours than those shown.

Step 6: Install into the wall

• Tug on each wire nut to make sure they are secure on the wires.
• Insert the device into the box.
• Screw it into the wall and snap on the cover plate. Be careful not to over-tighten the screws.

Step 7: Turn ON the power

Turn ON the power at the fuse panel or circuit breaker panel.

3. Install the MiOS App

3.1 Download the MiOS App

Download MiOS from the Apple App Store or Google Play, or scan the QR code below.

3.2 Register an account

• Open the MiOS App on the account registration page and tap “Register”.
• Select your region and enter your email to create a new account.
• After registration you can add the device.

4. Adopt the Frankever Switch to the MiOS App as an EzloPi device

1. Power on the Frankever Switch.
2. Make sure your mobile device is within 6 ft (2 m).
3. Open the MiOS App and tap “Connect”.
4. Choose “Ezlo Switch” from the list, then “Scan now”.

5. Wait for the app to detect the Frankever Switch.
6. Select the detected device from the list.
7. Choose your Wi-Fi network. 2.4 GHz only, there is no 5 GHz support.
• Enter the Wi-Fi password if prompted.
• You may also have the option to save the password for future connections.

8. Confirm the connection and wait for the setup to complete. The device then installs a software update, see 1.3.
9. If successful, the Frankever Switch is added to your MiOS account.

If the connection fails, retry the process or check that the device is powered on and in range.

5. Troubleshooting

Having trouble connecting for the very first time?

• Turn the power off at the circuit breaker, then turn it back on. This restarts the device and makes it ready to connect again.
• Check whether the device already appears in your phone’s Bluetooth list. If it does, follow the Bluetooth removal steps below before proceeding.
• Once the power is back on, attempt the pairing process again.

Need to completely remove a device already linked to your account?

• Open your MiOS App.
• Go to your device list, tap the Frankever device, and remove it from the list.

Did the adopting not work, or do you want to re-adopt the device?

Step 1: Reset and remove in the app. If the device has been added to your account, open the MiOS App, factory reset the device, then remove it from your device list.
Step 2: Forget via Bluetooth (iOS). Open Settings, tap Bluetooth, find the Frankever device, tap the “i” icon next to it and select Forget This Device.
Step 3: Forget via Bluetooth (Android). Open Settings, tap Connected devices or Bluetooth, find the device, tap the gear icon next to it and select Forget or Unpair.
Step 4: Restart. Turn the power off at the circuit breaker, then turn it back on.
Step 5: Pair again. Make sure your mobile device is within 6 ft (2 m). Open the MiOS App, tap Connect and follow the on-screen instructions.

6. Frequently asked questions

What devices can I control with it?

You can control lights, in accordance with the product specifications above.

What should I do when I cannot turn it on or off?

• Check whether the device is powered on.
• Check whether your mobile device is connected to a 2.4 GHz Wi-Fi network.
• Check your network connectivity and make sure the router is working properly.
• If the router is dual-band, select the 2.4 GHz network and then add the device.

What should I do when device configuration fails?

• Enable the router’s broadcasting function.
• Configure the encryption method as WPA2-PSK and the authorization type as AES, or set both to auto.
• Check for Wi-Fi interference, or move the device to another location within signal range.
• Check whether the router has reached its connected-device limit.
• Make sure the Wi-Fi password entered in the app is correct.
• Make sure the device is powered on and within 6 ft (2 m) of your phone before you start setup.
• Factory reset the device from the MiOS App and add it again.

Can I control the device over a cellular network?

The device and the mobile device must be on the same Wi-Fi network when you add it for the first time. After successful configuration you can control it remotely over 2G, 3G, 4G or 5G using the MiOS App.

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